Privacy policy
Last updated: October 9, 2026
PCA Ventures, LLC, a company registered under the laws of the State of Wyoming, with its principal office at 175 SW 7th St, Ste 1517-1041, Miami, FL 33130, USA (“PCA Ventures,” “Company,” “Us,” “We,” or “Our”), understands that Your privacy is important and is committed to transparency about the data We collect and use.
PUJ GO, available at pujgo.com, and Punta Cana Adventures, available at puntacanaadventures.com, are brands owned and operated by the same legal entity, PCA Ventures, LLC. PUJ GO is the Company’s dedicated airport-transfer brand and is part of the Punta Cana Adventures family. References to PUJ GO in this policy refer to PCA Ventures, LLC operating that brand.
This Privacy Policy describes how We collect and use the Personal Data You provide through the PUJ GO website and related booking and support services. It also describes Your choices and how You can access Your information. We respect Your privacy and take protecting it seriously.
This Privacy Policy should be read together with Our Terms and conditions.
1. General information
This Policy applies to people who use the PUJ GO website, request a quote, book a transfer, or contact Us for support. “You” and “Your” refer to the person using these services.
We do not sell Your Personal Data to third parties. Service providers receive information only as described in this Policy, for the purposes of providing services to Us or fulfilling Your request.
If Our business is involved in a merger, acquisition or sale, Personal Data may be transferred as part of that transaction in accordance with applicable law. We will provide any notice or choices required by applicable law.
2. Terms and definitions
- The following terms shall have the following meaning:
- “Service” — the services offered by PCA Ventures, LLC through pujgo.com, including private airport-transfer bookings, transfer quote requests and related customer support (the “Website”).
- “Personal Data” — data about a living individual who can be identified from that data (or from that and other information either in Our possession or likely to come into Our possession).
- “Usage Data” — is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- “Cookies” — are small files, usually consisting of letters and numbers, that are downloaded to the device (computer or mobile device) when a user visits a particular website stored on Your device (computer or mobile device). Cookies allow a website to recognize a user’s device.
- “Data Controller” — a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and how any Personal Data are or are to be, processed.
- “Data Processors (or Service Providers)” — any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers to process Your data more effectively.
- “User” — is the individual using Our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
3. Data controller
PCA Ventures, LLC, with its principal office at 175 SW 7th St, Ste 1517-1041, Miami, FL 33130, USA, is the Data Controller responsible for the Personal Data collected and used within the scope of this Privacy Policy.
PUJ GO and Punta Cana Adventures are brands of this same Company. Your booking may be supported by the Company’s shared concierge, customer-service and fulfillment teams.
4. Principles of data processing
- We adhere to the following principles to protect Your privacy:
- principle of lawfulness and transparency — We process Personal Data lawfully and transparently concerning the data subject;
- principle of purpose limitation — We collect Personal Data for specified, explicit, and legitimate purposes and not further processed in a manner that is incompatible with those purposes;
- principle of data minimization — We collect adequate Personal Data, relevant and limited to what is necessary concerning the purposes for which We process Personal Data;
- principle of data accuracy — We keep Personal Data accurate and, where necessary, up to date. We take every reasonable step to ensure that inaccurate Personal Data, having regard to the purposes for which they are processed, are erased or rectified without delay;
- principle of storage limitation — We keep Personal Data in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the Personal Data are processed;
- principle of integrity and confidentiality — We process Personal Data in a manner that ensures appropriate security of the Personal Data, including protection against unauthorized or unlawful processing and accidental loss, destruction, or damage, using appropriate technical or organizational measures.
5. Personal data that we collect and process
To provide the Service and fulfill Our obligations to You, We may ask You to provide Personal Data, including:
- First name, last name, email address and phone or WhatsApp number — to confirm Your booking and contact You.
- Billing address and payment-related information — to process online payments and maintain transaction records.
- Travel dates, flight numbers and times, hotel or rental details, pickup and drop-off locations, and the number of travelers — to arrange Your transfer, monitor flight changes and coordinate pickup.
- Messages, quote requests, feedback and other information You choose to provide — to respond to Your request and provide customer support.
We may collect Personal Data when You access the Service, make a booking, fill out a form, contact Our concierge or provide feedback. We may combine information from Your interactions with the Service where relevant to fulfilling Your booking or support request.
When You provide information on behalf of other travelers, please ensure that You are authorized to do so and that they are aware of this Policy.
6. Automatically collected data (usage data)
- We may also automatically collect data about the devices You use to interact with Our Service. Personal Data automatically collected by or transmitted to Us in the course of accessing, interacting, and operating the Service may include, without limitation, the following Personal Data:
- device information, which may include (but is not limited to) information about the personal computer or laptop You use to access the Service including the hardware model, operating system and version, the Service You use, and other device identifiers;
- server log information, which may include (but is not limited to) Your location, city and language;
- information collected by cookies and other similar technologies. We and Our service providers use various technologies to collect information when You interact with PCA Ventures, including cookies and other similar technologies. Cookies are small data files that are stored on Your device when you visit a website, which enables us to collect information about Your device identifiers, IP address, web browsers used to visit the website, pages or features viewed, time spent on the website, and links clicked. Where required, You will be asked for consent to Our use of cookies.
7. Cookies and similar technologies
Cookies are small files stored on Your device. We also use similar browser technologies, including local storage, for the following purposes:
- Necessary booking and session technologies: WordPress and WooCommerce use cookies and session data to support the cart, checkout, account access, security and site preferences.
- Saved booking progress: the transfer wizard may store trip selections in Your browser so You can resume a booking. Contact details and exact rental addresses are not stored in the wizard’s local-storage draft.
- Analytics: Google Tag Manager and Google Analytics help Us understand page usage and the booking funnel, including visits, booking steps and purchase events. We do not intentionally include names, email addresses, phone numbers or exact rental addresses in analytics event payloads.
- Third-party features: payment and map features may use their own cookies or similar technologies, subject to the provider’s policies.
You can control or delete cookies through Your browser settings. Disabling necessary cookies may prevent parts of the booking process from working. Where applicable law requires consent for optional cookies, that consent is required before those cookies may be used.
8. Use of personal data
- PCA Ventures uses the collected data for various purposes:
- to provide and maintain Our Service;
- to notify You about changes to Our Service;
- to allow You to participate in interactive features of Our Service when You choose to do so;
- to provide customer support and coordinate flight monitoring, pickup and transfer fulfillment;
- to gather analysis or valuable information so that We can improve Our Service;
- to monitor the usage of Our Service;
- to detect, prevent and address technical issues;
- to fulfill any other purpose for which You provide it;
- to carry out Our obligations and enforce Our rights arising from any contracts entered into between You and us, including for billing and collection;
- to provide You with notices about Your account and/or subscription, including expiration and renewal notices, email instructions, etc.;
- to provide You with news, special offers, and general information about other goods, services, and events which We offer, including Punta Cana Adventures excursions that are similar to those that You have already purchased or enquired about unless You have opted not to receive such information;
- in any other way We may describe when You provide the information;
- for any other purpose as We determine, in Our sole discretion, to be necessary or required to ensure the safety and/or integrity of Our users, employees, third parties, public, and/or Our Services, or to comply with requirements of any applicable law.
9. Consent to personal data processing
We process the information needed to respond to Your request, provide Your booking, carry out Our contractual obligations, maintain the Service and meet applicable legal requirements.
Where processing requires Your consent, We rely on that consent for the relevant purpose. You can withdraw consent at any time by contacting Us. Withdrawal does not affect processing carried out lawfully before withdrawal, or information We must retain for contractual or legal reasons.
You can opt out of marketing communications using the unsubscribe instructions in a message or by contacting Us. Receiving marketing is not a condition of booking an airport transfer.
10. Applicable privacy laws
- We process Your Personal Data in accordance with applicable privacy laws. Depending on Your location and the circumstances of the processing, these may include:
- If You are located in California, all processing of Personal Data, is performed in accordance with regulations and rules following the California Consumer Privacy Act, Cal. Civ. Code § 1798.100 et seq. (“CCPA”).
- If You are located in the European Economic Area (EEA) privacy rights are granted and all processing of Personal Data is performed by regulations and rules following the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons concerning the processing of Personal Data and on the free movement of such data, known as the General Data Protection Regulation («GDPR»).
- If You are located in Canada, all processing of Personal Data is performed in accordance with regulations and rules following Personal Information Protection and Electronic Documents Act (S.C. 2000, c. 5) («PIPEDA»).
11. Your privacy rights
- Subject to possible restrictions under applicable national law of the data subject You may have certain rights regarding the Personal Data that We collect on You, particularly:
- Right to access. You may contact Us to get confirmation as to whether or not We are processing Your personal data;
- Right to withdraw consent. In case Our processing is based on the consent granted, You may withdraw the consent at any time by contacting Us. You can withdraw Your consent at any time by contacting Us. Withdrawal does not affect the lawfulness of earlier processing or records We must retain for contractual or legal reasons. Withdrawing consent may lead to fewer possibilities to use the Service;
- Right to object. In case Our processing is based on a legitimate interest to run, maintain and develop Our business, You have the right to object at any time to Our processing. We shall then no longer process Your personal data unless for the provision of Our services or if We demonstrate other compelling legitimate grounds for Our processing that override Your interests, rights, and freedoms or for legal claims. Notwithstanding any consent granted beforehand for direct marketing purposes, You have the right to prohibit Us from using personal data for direct marketing purposes, by contacting Us;
- Right to restriction of the processing. You have the right to obtain from Us restriction of processing of Your personal data, as foreseen by applicable data protection law, e.g. to allow Our verification of the accuracy of personal data after You contest the accuracy or to prevent Us from erasing personal data when personal data are no longer necessary for the purposes but still required for Your legal claims or when Our processing is unlawful. Restriction of processing may lead to fewer possibilities to use the Service;
- Right to complain. You have the right to complain to any relevant Data Protection Authority, in particular in the Member State of Your residence, place of work, or the place of processing Your personal data. If You wish to exercise any of the aforementioned rights, please Contact Us via care@pujgo.com .
- How to use these rights. To exercise any of the above—mentioned rights, You shall send Us a letter or email to the address set out below under the Privacy Policy, including enough information for Us to identify Your request. We may request additional information reasonably necessary to verify Your identity before disclosing, changing or deleting Personal Data. We may reject requests that are unreasonably repetitive, excessive, or manifestly unfounded.
- You may have other rights under the law applicable in Your jurisdiction.
Where applicable law provides these rights, You may also request correction or deletion of Your Personal Data, or a copy of Your data in a portable format. These rights may be subject to legal exceptions, including records needed to fulfill a booking, resolve a dispute or meet legal obligations.
12. Data retention and deletion
- We store Your Personal Data for as long as needed to provide You with Our Service and for the additional retention purposes described in this section. When Personal Data is no longer needed, We delete it or make it anonymous using reasonable measures to protect the Data from unauthorized access or use.
- EU Territory. We store Personal Data as long as it is needed for the provision of Our Service. Traffic information is erased or made anonymous when it is no longer needed for the transmission or, in the case of payable Service, up to the end of the period during which the bill may lawfully be challenged or payment pursued. Direct marketing and provision of value-added Service information (including traffic information used for these purposes) are stored as long as the same is necessary for the provision of these activities, or up to the time when a User opts out from such use under this Privacy Policy. Other information is stored for as long as We consider it to be necessary for the provision of Our Service. This Section shall not prevent any technical storage or access to information for the sole purpose of carrying out the transmission of a communication or as strictly necessary for Us to provide the Service You requested.
- US Territory. We will retain collected information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by applicable legislation.
- Storing might be different depending on the territory of collecting the information and the applicable legislation, but We always strive to store the information only as long as it is needed to provide, improve, or personalize Our Service.
- You can request deletion of Your Personal Data by contacting Us. We review requests in accordance with applicable law and may retain records required to fulfill a booking, complete a payment or refund, resolve a dispute, prevent fraud, or meet accounting and other legal obligations.
- We do not intentionally collect or maintain information from persons under the age of 13. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 13, we will make reasonable efforts to delete such information from our records. If you believe that we may have any information about children under the age of 13, please contact our Support Service at care@pujgo.com .
13. International transfers of data
- Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction.
- If You are located outside the United States and choose to provide information to us, please note that We transfer the data, including Personal Data, to the United States and process it there.
- Transfers are made for the purposes described in this Policy and subject to applicable data-protection requirements. Your information may also be shared with transfer suppliers and support teams in the Dominican Republic as necessary to fulfill Your booking.
- PCA Ventures will take all the steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
14. Do Not Track signals
- “Do Not Track” (“DNT”) is a preference You can set in Your web browser to let the websites You visit know that You do not want them collecting data about You. At this time, this website does not respond to DNT signals.
15. Data security
- We care to ensure the security of Personal Data. We follow generally accepted industry standards to protect the information submitted to Us, both during transmission and once We receive it. We maintain technical, physical, and administrative security measures to provide reasonable protection for Your Personal Data. When We or Our contractors process Your information, We also make sure that Your information is protected from unauthorized access, loss, manipulation, falsification, destruction, or unauthorized disclosure. This is done through appropriate administrative, technical, and physical measures.
- There is no 100% secure method of transmission over the Internet or method of electronic storage. Therefore, We cannot guarantee its absolute security.
16. Contractors and service providers
We work with third-party service providers for website hosting, maintenance, payments, email delivery, analytics and transfer fulfillment. They may access or process Personal Data as necessary to provide those services. We limit the information provided to what is reasonably necessary for their functions.
- Transfer suppliers, drivers and concierge teams: relevant name, contact, flight and pickup information is shared to coordinate and fulfill Your transfer.
- Stripe: processes payments. See Stripe’s Privacy Policy.
- Twilio SendGrid: delivers booking, support and other service emails. See Twilio’s Privacy Notice.
- Railway: provides website hosting infrastructure. See Railway’s Privacy Policy.
- Airtable: supports booking and fulfillment records used by Our operations team. See Airtable’s Privacy Policy.
- Google: Google Analytics and Google Tag Manager support usage measurement; Google Maps Platform features and content support location searches and route previews. See Google’s Privacy Policy. Use of Google Maps features and content is also subject to the Google Maps End User Additional Terms of Service.
The Company also uses shared customer-service and marketing systems for Punta Cana Adventures. Where those services are used for Your interaction with the Company, their privacy policies include HubSpot and Klaviyo.
Personal Data is held in Our website and operational systems and by the relevant service providers. Storage and processing locations depend on those systems and providers; information is not stored exclusively with a single hosting provider.
17. Behavioral remarketing
Where enabled and permitted by applicable law, the Company may use remarketing services to advertise on third-party websites after You visit Our Service. These services may use cookies or similar technologies to inform, optimize and serve ads based on past visits.
Any such processing is subject to applicable consent and opt-out requirements. You may opt out of Our direct marketing using the instructions in Our communications or by contacting Us.
18. Payments
- We may provide paid products and/or services within Service. In that case, We use third-party services for payment processing (e.g. payment processors). We do not store Your full payment card number or card security code. We may retain payment status, transaction references and limited payment-method information needed to support Your booking. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
- The payment processor We work with is Stripe. Their Privacy Policy can be viewed at: https://stripe.com/privacy .
19. Links to third-party websites
- This website may contain hyperlinks to third-party websites. We are not responsible for the content of such websites, or for how those websites collect, hold, use, and distribute any personal information You provide.
- When visiting a third-party website from hyperlinks displayed on this website, We encourage You to review the Privacy Policies of those websites so that You can understand how the personal information You provide will be collected, held, used, and distributed.
20. Use of this service by minors
- We understand the importance of protecting the privacy of minors, especially in the online environment. This Service is not designed for or intentionally targeted at minors under the age of 18, and We request that minors not use this Service. We do not knowingly collect data from minors on this Service. If We become aware that we have received data from a person under the age of 18, We will take reasonable steps to delete such data from Our records.
21. Application of this privacy policy
- This Privacy Policy applies to the Service. Once redirected to another service, website, or app, this Policy is no longer applicable.
22. Acknowledgement of this policy
When You provide information or make a booking, this Policy explains how that information is processed. Where We ask You to acknowledge this Policy or accept Our Terms and conditions, that acknowledgement does not replace any separate consent required by applicable law or remove Your privacy rights.
23. Changes and updates to our privacy policy
- From time to time, We may update this Privacy Policy. We encourage You to periodically check back and review this Privacy Policy so that You always will know what data We collect, how We use it, and with whom We share it.
24. Contact us
If You have questions, suggestions or comments about this Policy, or wish to exercise Your privacy rights, contact Us:
PCA Ventures, LLC
175 SW 7th St, Ste 1517-1041
Miami, FL 33130, USA
Email: care@pujgo.com